{"id":2412870271056,"title":"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck Car - RTR - BLUE","handle":"jjrc-q39-highlander-1-12-4wd-rc-desert-truck-rtr-blue","description":"\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/0g7nUw87jMk?rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2\u003e\n\u003cbr\u003e\u003cstrong\u003eJJRC Q39 HIGHLANDER is an excellent 4WD brushed RC desert truck equipped with a high-torque servo. It can climb up the slope, accelerate to the highest speed, drift at the corner and brake to a stop without any difficulty. The front and rear differential are placed up and down respectively, making it easier to advance or turn left \/ right steadily. In addition, because of the four independent shock absorbers, running steadily on rugged roads is a matter of course. \u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1EOFzNXLyK0?rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eMain Features:\u003c\/strong\u003e\u003cbr\u003e●19g high-speed servo generates 1kg torque for acceleration and climbing performance\u003cbr\u003e● Drift easily with 4WD and 2.4GHz proportional control system which ensures the distribution of traction\u003cbr\u003e●Independent shock absorbers minimize the vibration and damage on uneven roads\u003cbr\u003e●7.4V 1500mAh high-capacity battery offers you great fun of about 15 minutes\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_003.jpg?v=1547097425\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_004.jpg?v=1547097444\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_005.jpg?v=1547097471\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_006.jpg?v=1547097488\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_007_gif.gif?v=1547097507\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_008.jpg?v=1547097798\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_009.jpg?v=1547097815\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\" src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_010.jpg?v=1547097833\" style=\"float: none;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAttention:\u003c\/strong\u003e\u003cbr\u003eThe screwdriver listed in the user manual is not included.\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4 class=\"expand_en_name\"\u003eSpecification:\u003c\/h4\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003eGeneral\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eBrand: JJRC\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eType: Desert Truck\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eProportion: 1:12\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eMotor Type: Brushed Motor\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eFeatures: Radio Control\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eDrive Type: 4 WD\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eAge: Above 8 years old\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003ePrimary Technical Info\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eRemote Control: 2.4GHz Wireless Remote Control\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eControl Distance: 30-80m\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eDetailed Control Distance: 80M\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eTransmitter Power: 4 x 1.5V AA (not included)\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCar Power: Built-in rechargeable battery\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eRacing Time: 14~15mins\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCharging Time: 2.5 Hours\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eSpeed: more than 35km\/h\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eBattery Information: 7.4V 1500mAh lithium-ion\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eServo Type: 19g, 1kg high-torque\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003eDimension and Weight\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eProduct weight: 1.3040 kg\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003ePackage weight: 2.1800 kg\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eProduct size (L x W x H): 39.00 x 22.00 x 16.00 cm \/ 15.35 x 8.66 x 6.3 inches\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003ePackage size (L x W x H): 40.00 x 20.00 x 27.50 cm \/ 15.75 x 7.87 x 10.83 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003ePackage Contents\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003ePackage Contents: 1 x RC Truck ( Battery Included ), 1 x Transmitter, 1 x Charger, 3 x Wrench, 1 x Set of Fittings, 1 x English Manual\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e","published_at":"2019-01-09T21:02:22-08:00","created_at":"2019-01-09T21:25:21-08:00","vendor":"Gazechimp","type":"Electronic Toys","tags":[],"price":11900,"price_min":11900,"price_max":11900,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":21350294290512,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"61018758","requires_shipping":true,"taxable":false,"featured_image":null,"available":true,"name":"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck Car - RTR - BLUE","public_title":null,"options":["Default Title"],"price":11900,"weight":0,"compare_at_price":null,"inventory_quantity":3,"inventory_management":"shopify","inventory_policy":"continue","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/4457913593_266691933.400x400.jpg?v=1547627056","\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/61018758_9_image.jpg?v=1547627056","\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/61018758_8_image.jpg?v=1547627056","\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/61018758_10_image.jpg?v=1547627056","\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/61018758_16_image.jpg?v=1547627056"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/products\/4457913593_266691933.400x400.jpg?v=1547627056","options":["Title"],"content":"\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/0g7nUw87jMk?rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2\u003e\n\u003cbr\u003e\u003cstrong\u003eJJRC Q39 HIGHLANDER is an excellent 4WD brushed RC desert truck equipped with a high-torque servo. It can climb up the slope, accelerate to the highest speed, drift at the corner and brake to a stop without any difficulty. The front and rear differential are placed up and down respectively, making it easier to advance or turn left \/ right steadily. In addition, because of the four independent shock absorbers, running steadily on rugged roads is a matter of course. \u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"videoWrapper\"\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1EOFzNXLyK0?rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eMain Features:\u003c\/strong\u003e\u003cbr\u003e●19g high-speed servo generates 1kg torque for acceleration and climbing performance\u003cbr\u003e● Drift easily with 4WD and 2.4GHz proportional control system which ensures the distribution of traction\u003cbr\u003e●Independent shock absorbers minimize the vibration and damage on uneven roads\u003cbr\u003e●7.4V 1500mAh high-capacity battery offers you great fun of about 15 minutes\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_003.jpg?v=1547097425\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_004.jpg?v=1547097444\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_005.jpg?v=1547097471\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_006.jpg?v=1547097488\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_007_gif.gif?v=1547097507\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_008.jpg?v=1547097798\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_009.jpg?v=1547097815\" alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\"\u003e\u003cimg alt=\"JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR\" src=\"\/\/cdn.shopify.com\/s\/files\/1\/2276\/4785\/files\/20190110_130847_010.jpg?v=1547097833\" style=\"float: none;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAttention:\u003c\/strong\u003e\u003cbr\u003eThe screwdriver listed in the user manual is not included.\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4 class=\"expand_en_name\"\u003eSpecification:\u003c\/h4\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003eGeneral\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eBrand: JJRC\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eType: Desert Truck\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eProportion: 1:12\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eMotor Type: Brushed Motor\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eFeatures: Radio Control\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eDrive Type: 4 WD\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eAge: Above 8 years old\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003ePrimary Technical Info\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eRemote Control: 2.4GHz Wireless Remote Control\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eControl Distance: 30-80m\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eDetailed Control Distance: 80M\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eTransmitter Power: 4 x 1.5V AA (not included)\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCar Power: Built-in rechargeable battery\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eRacing Time: 14~15mins\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eCharging Time: 2.5 Hours\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eSpeed: more than 35km\/h\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eBattery Information: 7.4V 1500mAh lithium-ion\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eServo Type: 19g, 1kg high-torque\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003eDimension and Weight\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003eProduct weight: 1.3040 kg\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003ePackage weight: 2.1800 kg\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003eProduct size (L x W x H): 39.00 x 22.00 x 16.00 cm \/ 15.35 x 8.66 x 6.3 inches\u003cspan\u003e \u003c\/span\u003e\u003cbr\u003ePackage size (L x W x H): 40.00 x 20.00 x 27.50 cm \/ 15.75 x 7.87 x 10.83 inches\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth\u003e\n\u003cp\u003ePackage Contents\u003c\/p\u003e\n\u003c\/th\u003e\n\u003ctd\u003ePackage Contents: 1 x RC Truck ( Battery Included ), 1 x Transmitter, 1 x Charger, 3 x Wrench, 1 x Set of Fittings, 1 x English Manual\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e"}

JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck Car - RTR - BLUE

Sku: 61018758
Maximum quantity available reached.
8

 


JJRC Q39 HIGHLANDER is an excellent 4WD brushed RC desert truck equipped with a high-torque servo. It can climb up the slope, accelerate to the highest speed, drift at the corner and brake to a stop without any difficulty. The front and rear differential are placed up and down respectively, making it easier to advance or turn left / right steadily. In addition, because of the four independent shock absorbers, running steadily on rugged roads is a matter of course.

 

 


Main Features:
●19g high-speed servo generates 1kg torque for acceleration and climbing performance
● Drift easily with 4WD and 2.4GHz proportional control system which ensures the distribution of traction
●Independent shock absorbers minimize the vibration and damage on uneven roads
●7.4V 1500mAh high-capacity battery offers you great fun of about 15 minutes

 

JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR

 

JJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTRJJRC Q39 HIGHLANDER 1:12 4WD RC Desert Truck - RTR

Attention:
The screwdriver listed in the user manual is not included.

Specification:

General

Brand: JJRC 
Type: Desert Truck 
Proportion: 1:12 
Motor Type: Brushed Motor 
Features: Radio Control 
Drive Type: 4 WD 
Age: Above 8 years old

Primary Technical Info

Remote Control: 2.4GHz Wireless Remote Control 
Control Distance: 30-80m 
Detailed Control Distance: 80M 
Transmitter Power: 4 x 1.5V AA (not included) 
Car Power: Built-in rechargeable battery 
Racing Time: 14~15mins 
Charging Time: 2.5 Hours 
Speed: more than 35km/h 
Battery Information: 7.4V 1500mAh lithium-ion 
Servo Type: 19g, 1kg high-torque

Dimension and Weight

Product weight: 1.3040 kg 
Package weight: 2.1800 kg 
Product size (L x W x H): 39.00 x 22.00 x 16.00 cm / 15.35 x 8.66 x 6.3 inches 
Package size (L x W x H): 40.00 x 20.00 x 27.50 cm / 15.75 x 7.87 x 10.83 inches

Package Contents

Package Contents: 1 x RC Truck ( Battery Included ), 1 x Transmitter, 1 x Charger, 3 x Wrench, 1 x Set of Fittings, 1 x English Manual

 

Customer Reviews

Based on 8 reviews
5 Star
88% 
7
4 Star
12% 
1
3 Star
0% 
0
2 Star
0% 
0
1 Star
0% 
0
Customer Photos
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  • Reviews

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R
12/28/2018
richard

Great little car

I only have 4 runs on my A959 so far mine is great it is hobby grade if your running full out and hit reverse you will break things working on them is part of it. Put you real car in reverse at 60mph what do you think would happen? parts are cheap you can get up grade gears and shafts but they too can break if you want to up grade check out Banggood.com for parts. Wltoy's makes good rc helicopters,cars and boats maybe not the best of the best but I get a lot of joy from the ones I have.

richard verified customer review of richard verified customer review of richard verified customer review of
TO
10/21/2018
that one person

competes with my $300 rc car

great car. this bad boy makes my stampede 4x4 look slow. the only problem I have had after abusing this car and a lot of brutal crashes is that the tires fell off the rim after about twenty charges. this car is also small, but has power to overcome the size.

P
04/28/2018
ProductTester808

Would love to do a full scale review on this car.

Wow this is super awesome.Been looking at this RC car on banggood.com for a while now and Ive always wanted to do a full scale review for it.Answer everyones questions and really see how awesome this car is and how it holds up to a guy like me.Ive been into the rc hobby for a while and had everything from toy grade to semi hobby grade to hobby grade and high end hobby cars and let me tell you reviews help out majorly in the sales department.People like to touch and feel and see things up close before buying them so they are a bit weary when it comes to purching stuff over the internet.Id love to do a review for this car.Looks cool.

ProductTester808 verified customer review of
BR
11/02/2017
Bill Redmond

lots of fun.

I did some research and this one seem to float to the top to fit my racer needs, doing real well, lots of fun.

Bill Redmond verified customer review of Bill Redmond verified customer review of
W
05/17/2017
WrightsProducts

Car is a Speed Demon!!

Car is awesome, lots of speed, easy to drive, easy to control. Nice body. Great for racing or just casual driving.

WrightsProducts verified customer review of

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We can ship to most countries in the world.
Countries not shipped to include:  Afghanistan, Cambodia, Republic of Ireland, Republic of Korea, Western Sahara.
Click the button on the website check out page then you can see if this product can be delivered to that destination country.
For example:

Shipping Country

What shipping methods are offered, and what are the respective shipping times?

We offer free shipping worldwide for a safe and convenient shopping experience, below are the estimated shipping times (Hong Kong and our Warehouses).

China Warehouse:
Shipping Type Country or Region Arrive within 1-7 Days Arrive within 8-15 Days Arrive within 16-30 Days Arrive within 31-45 Days Average Time (Days)
Free Shipping Standard Shipping United States 3.2% 41.12% 42.88% 12.8% 19.15
Spain, United Kingdom, Italy, Germany, France & Portugal 38.8% 20% 38.9% 2.3% 15.15
Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic 13.79% 72.37% 11.37% 2.32% 18.66
Russia 0% 4.45% 84.41% 11.1% 28
Japan, Korea 0% 21.30% 68.80% 9.66% 17.75
Brazil 0% 0% 23.91% 72.09% 38.6
Turkey 0.06% 37.75% 59.05% 3.1% 20.33
Thailand, Singapore & Malaysia 0% 40.39% 56.12% 2.6% 16.2
Other countries 0.7% 38.79% 47.94% 8.56% 23.57

Note: The above shipping time is calculated by using calendar days. This is a general guide and delays caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

 

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Orders are subject to being automatically combined by our system if placed on the same day and shipping to the same address.

 

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My international package is stuck in the US.

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If 21 full business days pass and you do not receive your order, please contact our Customer Care team HERE with your order number! Please note, we are unable to assist you further with your order until after the 21st business day.

 

Can I have my order delivered to a PO Box address?

>Yes! We do deliver to PO boxes. :)

 

Can my parcel be redirected to a different address?

Once your order ships, we are unable to make any changes to the shipping address.
You should still be able to update your address on the USPS website, though!

If your package returns to us due to an incorrect address, it will be canceled and refunded. We will notify you if this happens!

 

How do I track the delivery of my order?

Yay, you are so close to receiving your goodies! Once your order ships, you will receive an email with a tracking number that you can use to follow your package’s journey to you.

If you have an account with us, you can also access the tracking number for your order there, once it becomes available. You can locate this information under your Account Details, where your full order history is accessible.

 

What should I do if my order hasn’t been delivered?

We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 10-21 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order.

 

What countries do you ship to?

We happily ship to (almost) all countries worldwide! Unfortunately, we do not currently ship to the following countries: China, Turkey, Democratic Republic of Congo, Cote D’Ivoire, Cuba, Iran, Vietnam, Guatemala, North Korea, the Crimean region of the Ukraine, Sudan and Syria.

Yes, wherever you are, we will be able to deliver the products to you.

FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.

If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $30 to cover the remote shipping fees from FedEx or DHL.

However, if you do not want to pay any additional fees, we would suggest that you ship your order with EMS (Standard Shipping) or Flat Rate Shipping. We will refund you the difference in shipping fee.

Some of Gazechimp products are supposed to ship with a manual but...

sometimes the manual just isn't very good, and you need more help with the product.

sometimes we made a mistake and the manual was not put in the box.

sometimes the product is new, and the manufacturer manual was so dire, we took it out!

sometimes the manufacturer thought they were only selling this product B2B, so there is no manual.

Here's how we'll help:

Contact us with your order number and the product code. Explain whether there was a missing manual, or what aspect of the product's function you need help with.

If a manual was omitted accidentally, we'll give you a link where you can download it.

If the product has no manual, chances are we are already working on making one ourselves, and we'll send that to you when it's done.

First, check the details in the product description again on gazechimp.com to make sure it is supposed to have what you think it should.

If you're really missing something, please contact us, and here's how we'll handle it:

Give us your order number and the product code.

If the missing part is hard to describe, please provide a photo and reference a similar product photo on gazechimp.com.

If we confirm something is missing, we'll send it out to you free of charge.

Is something missing from your order? Then simply follow these steps:

Unpack all the products because sometimes our packing staff save space by placing smaller items inside the boxes of bigger items.

Check the status and comments of your order on Gazechimp, and see if you received any emails from Gazechimp about the order.

It's possible we split your order into more than one delivery to speed things up.

Next, you should contact us to explain the problem. Provide your order number and clearly describe which item(s) is missing.

We can cross-check our warehouse records to show that the correct products were indeed packed and dispatched... meaning that the item(s) went missing during shipping and has been lost/stolen.

(This is very rare, but it can happen.)

If it is definitely a lost/stolen item issue, you need to contact the courier company that delivered your item and register a formal complaint.

You must do this as soon as possible following delivery. The tracking number is available from the packaging and from your Gazechimp order history.

It's imperative that you, or the recipient of the delivery, contact the courier company directly and follows the steps in their incident reporting system.

They will provide you with confirmation of your complaint, and we can then confirm the incident on our side when we speak to the courier.

In order to combat fraud, we cannot independently verify lost/stolen item complaints.

This means that we have to wait for the decision of the courier company about whether they accept the claim to provide compensation.

If they accept the claim, depending on the case they will either offer you compensation or, more commonly, compensate Gazechimp.

In that case we will inform you and either pass on the refund directly or make a new delivery to you - it will be your choice to make.

Sometimes the confirmation process from the courier can take a while, and you could consider making a new order on Gazechimp in the meantime if you need the products urgently.

Usually, when you import goods from Gazechimp, the packet will be inspected by your local Customs office.

There's usually no reason to worry because:

Gazechimp provides all the necessary paperwork for your shipment;

In most countries it's pretty easy to import most kinds of consumer electronics;

The actual process of customs clearance is usually handled completely by the delivery company (e.g. UPS, FedEx, DHL);

If there is any duty (import tax) or other charges to pay, the courier will usually pay it first and deliver the products to you, and you pay the costs later.

We keep track of all our deliveries. In the event that an order is delayed in customs or experiencing other issues, please feel free to contact us and we will contact the shipping agent on your behalf.

Customs Liability

If, for any reason, the products cannot be delivered to you due to a Customs problem, we will discuss with you case by case about how best to handle the issue(s).

If goods cannot be delivered due to restrictions in your own country, this is solely your responsibility.

For example, if you decided to try to import an Android phone, but this technology is illegal or restricted due to local laws in the delivery destination country,

that is your responsibility to know about before you order from Gazechimp. If the delivery failed for that reason, we cannot offer any compensation,

because as the importer it's your job to know about the local regulations.

Another situation in which you must accept liability is where your country requires you to have a licence to import commercial goods:

in this case, it is your responsibility to know about this before you place an order on Gazechimp, and in the case of a failed delivery, we cannot offer any compensation.

As the importer you hold sole legal responsibility for responding to questions about imported goods delivered to yourself. Import duties, sales tax, and any other customs charges and fees, are your sole responsibility, as described in our terms and conditions. If a delivery fails because you do not respond in time to Customs communications, or you refuse to pay the applicable charges, we cannot offer any compensation.

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